RETURN POLICY:
LaNatura will accept a return on products purchased directly from LaNatura.com or our Customer Service Team within 30 days of purchase if the product shows a manufacturers defect. We do not take back any open or used products. Please contact Customer Service for more information on returning a product.
Products not purchased from LaNatura.com or directly from our offices are not eligible for return.
SHIPPING POLICY:
Returned Shipments Policy:
If you are unable to receive your order or have given the incorrect address to LaNatura, you will be charged for the re-shipment of any orders returned to us, as well as any additional charges that LaNatura incurs. Please make sure to double check and verify your address on each order you place with us.
Free Shipping Policy:
Free USPS Ground Shipping is valid for online purchases of $50 or more within the contiguous 48 states. Eligible customers must select this option in checkout in order to receive free shipping. Offer is good for the order's first "ship-to" address anywhere in the U.S. If you choose another shipping option, additional charges may apply. Not valid on international shipments.
Policy Changes:
To accommodate changes in the Web Site, changing technology, and legal developments, this policy may be changed at the sole discretion of LaNatura without any prior notice or liability to you or any other person new versions of this policy will be posted here.
International Shipments/Ordering:
Please contact LaNatura via email if you wish to place an international order. Email info@lanatura.com with the following information:
Name
Billing Address
Shipping Address
Desired Products/Quantity
We will get back to you within 1-2 business days to complete processing.